Skip to main content

Quality Warranty

Overview​

Self-Serve Insights on Vehicle Warranty Claims across Vehicles, Dealers, Regions, Suppliers, Parts, Controllers, VMEC, Expense Categories, probable causes, service complaints, QRD Focus Areas, PPECs, SMTs, BOMs, Labor Codes, verbatims, plant controllable & Transaction parts. Many insights built to support various organizations. Integrated with Co-pilot to summarize the issues for immediate attention.

Key Benefits​

  • This solution/data helps track and monitor warranty spend across GM and significantly reduces the time required to analyze and classify warranty claim verbatims, facilitating further problem analysis.
  • Additionally, it is expected to enhance the accuracy of extracted and categorized issues, leading to earlier engagement of the appropriate Quality problem solvers.

Getting Access​

All requests to access GM data must be reviewed and approved by GM’s privacy team via the Privacy Impact Assessment (PIA) tool. GM’s PIA tool helps to identify, assess, and mitigate privacy risks associated with a particular product or service—especially when it collects, uses, stores, or shares personal data. If a PIA has not been approved for your use case, you can submit one using the link: epia.gm.com.

How to Get Access to raw data, Subscription, Resources, End User Solution

  • This is a Single Sign on End to End. Submit a Glenda Request for the profile Direct Query Access - HDL - Service - Warranty-READ. If you are part of business orgs, you already should have access to this data and solution

  • Catalog: dataproducts

  • Schema: gold_warranty

  • Subscription: a237954-p1

  • Dedicated End User SQL Warehouse resource for BI Consumption- a237954-p1 (supplier_cost_recovery (ID: 4e376b6be0f410c2) )

  • The above is for Production BI Consumption only

If you have adhoc exploratory needs, please use maxis workspace or a non prod workspace

Explore the Data Catalog​

Browse available Warranty datasets and schemas:

  • Warranty Spend Initiative: Refer to Confluence page for additional details.

Who's Using this Data?​

Engineering Teams using Warranty Data​

  • Quality - Primary User
  • Finance
  • Product Development
  • Manufacturing
  • GPSC
  • CCA

Reports and Dashboards​

Data used in:

  • ADEPT
  • Warranty Cube insights

Training & Learning Resources​

Warranty Fundamentals Course​

Status: COMING SOON

API Documentation and Tutorials​

Status: COMING SOON

Will include:

  • Getting started guides
  • Code samples and examples
  • Best practices documentation
  • Integration tutorials

Need Help? Connect with us​

Support Channels​

  • Primary Channel for Data: #help-data
  • Primary Contact for Data Access Questions - Slack

Have an update? Send us your feedback via Slack at: #feedback-data-gm-com​

Last updated: July 24, 2025 Document version: 1.0